Trusting in a new company you have never used before always requires a leap of faith. You may have scrolled through numerous reviews, chatted with your friends about their experiences and even investigated the company’s website before taking the final plunge; However, there is still going to be some level of uncertainty whenever you use a company you have never used before.
When purchasing new products, we all tend to stick to what we recognize. We look for brands we trust or choose companies based on familiar names we may have seen circle through various online adds or TV channels. While this may be a fine option for choosing household products, such as shampoo for your pet or a new computer monitor for your office, we suggest going a different route when choosing something as important as a security system for your home or office.
What to Look for When Choosing a Company
Whether you are looking for a top-of-the-line fire system or have been searching for affordable home alarms, there are a few things you should think about before unintentionally choosing a security company that may prove to fall short of your expectations.
We know this list is a little more detailed than the way you may be used to assessing a company’s dependability, but these four questions will allow you to evaluate a small or large company’s overall helpfulness and dependability before hiring them for your next project.
When looking to install high-tech cameras with CCTV monitoring and other products that will protect your home or business, looking further into a company’s core values can prove to benefit you in the long run if an emergency or situation were to ever occur in the future.
Large Businesses Versus Smaller Businesses
Some may be wondering, “Is it safer and smarter to trust a security company based on their size or popularity?” While popularly can sometimes be an indicator of quality service, it isn’t always.
Larger companies may have the ability to hire more employees and quickly schedule new jobs for home, commercial and small business security installations, but this fact does not ensure that they will provide outstanding service or be able to save you money. This is where our questions mentioned above come into play. Digging a little deeper before hiring a larger security company can save you from a lot of trouble in the long run.
Larger companies, like ADT, normally have several employees readily available for dispatch. While time, popularly and size may seem like an appealing reason to go with ADT, future and current customers should examine the company a little closer to determine if they are truly getting the deal ADT claims they are providing.
Let’s say you are looking to install alarms in your warehouse and need to speak to ADT about pricing, installation and potential maintenance. We would recommend asking yourself the questions we listed above. Try to think if you can determine their vision and identity, is the communication open, are they being transparent with the service you are hiring them for, and have they proven to be stable over the years?
While most of the answers to these questions may be a “yes,” it’s then important to really pay attention to their transparency and communication. Make sure you know exactly what you are getting and for what price before opening your wallet and signing on the dotted line.
Larger security companies offer an array of services. However, smaller security businesses can also provide the same level of service and can even charge less money because their overhead is smaller. Companies, like Amtec Security, value your business—knowing you are an important part of their success as a smaller operating security company. This can truly work in favor of individuals or businesses searching for a trustworthy company that values communicating openly and honestly about potential installations or repairs.
What Smaller Businesses Have to Offer
When comparing a smaller security business to a larger one, such as ADT, there are a few obvious benefits when going with a smaller company, such as Amtec Security, and a few that may be a little more discrete.
If the better customer knowledge and personalized customer care don’t catch your attention, then maybe the dollar signs you would spend with ADT over Amtec Security will.
Lack of transparency is probably one of the biggest red flags when looking for a security company for home, commercial, or small business security installations. This is mainly because the lack of honesty typically will cost you a pretty penny at the conclusion of the job.
Saving Cash Versus Customer Care
When it comes to saving money and quality customer care, why should you have to choose between the two? Going with Amtec Security when installing new residential alarms, or maybe fire systems for your commercial office, can prove be to a smart decision if you are looking for a security company based on your budget and customer care needs.
Amtec Security is small enough to care about each individual customer, yet large enough to handle extensive commercial jobs. A company like ADT, with nearly countless employees, may be large enough to handle a variety of jobs all at once, but their employees typically are given limited information and are unable to provide all the jobsite and pricing details to their customers. This can create a lot of confusion and make the installation or maintenance process more complicated than it needs to be—and who has time for unnecessary complications?
How Does Amtec Security Compete With Companies Like ADT?
When calling to get a quote from ADT, customers are normally surprised by the extremely low prices. Their “free” alarms—or nearly-free options—catch their customers’ attention. However, what ADT won’t tell you is that these systems only include three doors and three windows, and every additional door and window can cost up to $45 each! Which we all know every home and office has more than three measly doors and windows. This makes calling ADT for a quote almost pointless. Once your technician comes to your property, the price of your "affordable" system is sure to skyrocket.
Instead of feeling unsatisfied and robbed by a larger company, many people tend to be happier when choosing smaller businesses that aims to cultivate long-lasting relationships with their customers. Their satisfaction directly affects their success. In contrast to ADT, Amtec Security will customize your quote by going over the details of your property and will even come walk your property with you for free. This level of transparency and honestly is what makes customers reconsider going with larger business with easily recognizable names.
Does Your Security Company Make the Cut?
Choosing a brand of product is a lot simpler than choosing a security company to work with—due to the ongoing service and trust that is involved. Working with a company that has a clear identity, is open with their communication, is transparent with prices and services, and proves to have a stable history, will provide you with a better chance of receiving satisfactory service.
Whether you are currently working with another company that is not providing the level of customer care you were expecting or have been browsing the web for prices, choosing a smaller company like Amtec can make your experience more enjoyable and even more affordable.
If you have questions about all the services Amtec has to offer or want a quote for a specific job, feel free to give us a call today at (800) 609-2527. Allow us to prove why choosing a smaller business may be one of the best decisions for your company’s or family’s security and safety.
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